3. Microsoft Outlook Error 0X800CCC0E

A Technical Perspective On Microsoft Outlook Error 0x800CCC0E


While working on Microsoft Outlook which is configured with an IMAP account, you may encounter with Microsoft Outlook Error 0x800CCC0E.

A similarly appearing Outlook error message may reflect on the screen as written below:

"'Checking for new mail in subscribed folders on your_account.com.' reported error (0x800CCC0E): 'Microsoft is not able to download the folder (null) for account abc@domainname.com from the IMAP mail Server. Error: Unable to connect to the Server. If continue receiving the same error message, contact Server administrator or ISP (Internet Service Provider)'"

Outlook Error 0X800CCC0E

Measures to Resolve Microsoft Outlook Error 0x800CCC0E

If this kind of error message appears on screen while working with Outlook 2019, 2016, 2013, 2010, 2007 etc., users prefer resolving them on their own with all possible methods at first. In most cases, manual workarounds are applied by users to overcome the problem. Some of these methods include:

  • Temporarily deactivating anti-virus application / disabling the scanning option running on the system as it may cause the re-occurrence of persisting error.
  • Disable Outlook Add-ins (except the default Add-Ins) and all recent Windows OS related updates are be removed from the system.
  • In case there is Wi–Fi connectivity, the wireless router is rebooted.
  • Repair error caused PST files usinfg Inbox Repair Tool (inbuilt utility)

Another main issue that could be the reason behind occurrance of Microsoft Outlook Error 0x800CCC0E is an Outlook profile authentication issue. If there is failure in receiving or sending email, the reason behind such error could be, Outlook might not authenticate the account on server. The Microsoft Outlook may not be authenticate account while delivering email, and in return the receiving server is rejecting the incoming mail. For successful Outlook account authentication, following the steps mentioned below appropriately may help in removing the error message in Outlook.

In Microsoft Outlook window:

  • Click on Accounts, Select Properties and then Choose Servers.

Select Outgoing Server

  • Check the option that says "My Server Requires Authentication".
  • Provide username and password credentials in appropriate fields.
  • Click on "Apply" and then click on "Accept" button.

Next step that can be followed is checking the internet connection, because getting the corresponding error message may occur due to the disturbance in internet connectivity. If no interruption is reported in the internet connection, check the configuration settings of Outlook Account and make sure the mail server names are correct.

Reasons Contributing to Occurrence of Microsoft Outlook Error 0x800CCC0E

The major reason for getting this error message is inappropriate port number. In Outlook 2002 and 2003, there is a single checkbox available for enabling encryption for incoming emails on IMAP Server. The checkbox has to be selected if IMAP encryption is required. There are different port numbers for IMAP encryption or non-encryption. In case, if the encryption has been enabled, but the port number has been entered for non-encryption IMAP port or alternatively if encryption has been disabled but the port number is wrongly entered as that of IMAP encryption port; above mentioned error will occur.

In Outlook 2007 and 2010, the option for IMAP encryption or non-encrypted/disabled-encryption can be chosen from the drop down list. The options shown here are SSL or TSL. While SSL works on IMAP Server encryption port, TLS is also known as STARTTLS works with IMAP Server disabled-encryption port. Simialarly it applies to Outlook 2013, 2016 etc. also. In Outlook 2010 if you have entered inappropriate port numbers with corresponding IMAP Server, instead of the above mentioned error message it will reflect the message as either:

"Operation timed out"

OR

"Secure connection to the Server could not be established"

So the Microsoft Outlook error 0x800CCC0E can be resolved or prevented from occurring by paying a little more attention while selecting the port numbers for IMAP Server and keeping in mind the IMAP encryption and non-encryption factors.

The Quick Solution to Fix Outlook Issue

Note: If Microsoft Outlook Error 0x800CCC0E still appears, then you should use MicrosoftOutlook PST Repair Software that professional deals with your problem and fix this error.